Moving Australia


Government Services

Government Transport Quick Links
Government Publications
Government Acts and Regulations
Government Environmental Legislation (As referred to in BIC EMS)

There are many government agencies that contribute to legislation and operating standards in the public transport industry. Keep up to date with both state and federal initiatives and emerging legislation that directly affect your business. If you need assistance on any public transport issue, be it road infrastructure, route networks, safety and security or service delivery then a good place to start is always with your state association. However, this site page will also give you direct access to the relevant state and federal authorities that may assist in resolving issues effecting your public transport system.

While your associations can provide an active service in representing your business needs, it is vitally important to canvas your local, state and federal government agencies to voice your concerns. The BIC holds pre-election pilgrimages to Canberra, to enable operators from around the nation to rally together to debate legislative changes and your needs as a business community. This rally is an important tool to enable a progressive and fair public transport system which ensures a healthy and sustainble Australian bus and coach industry. 

Government Transport - Quick Links

New South Wales
Northern Territory
South Australia
Western Australia
Australian Capital Territory


The Department of Infrastructure and Regional Development is responsible for the design and implementation of the Australian Government's infrastructure, transport and regional development policies and programmes. Including; land transport; road safety; civl aviation and air navigation; aviation security; delivery of regional and rural specific services; and maritime transport.
The Australian Government policy for improved planning and accelerated development of Australia's land transport infrastructure.
Deals with the non-regulatory aspects of air, sea, rail and road safety in Australia and reports on transport safety.
An inter-jurisdictional Ministerial forum, coordinating and integrating transport and road policy issues at a national level. This includes the Transport and Infrastructure Senior Officials Committee, which brings together heads of department from Transport and Planning Departments across Australia.

Australian Trade Commission

The Australian Trade Commission now holds responsibility for the Tourism portfolio. The Australian Trade Commission – AusTrade works on a range of tourism policy, projects, programs and research to strengthen Australia's tourism industry and to grow Australia's tourism market share in a volatile and competitive global environment.
Department of Industry, Innovation and Science

The Department consolidates the Australian Government's efforts to drive economic growth, productivity and competitiveness by bringing together industry, energy, resources, science and skills.

Department of Employment

The Department of Employment is responsible for national policies and programmes that help Australians find and keep employment and work in safe, fair and productive workplaces.
Australian Human Rights Commission - Public Transport Accessibility

The Australian Human Rights Commission is charged with advocating human rights by:

  • education and public awareness
  • discrimination and human rights complaints
  • human rights compliance
  • policy and legislative development

Tourism Australia is the Australian Government agency responsible for attracting international visitors to Australia and encouraging Australians to travel domestically, both for leisure and business events. The organisation is active in around 30 key markets and activities include advertising, PR and media programs, trade shows and industry programs, consumer promotions, online communications and consumer research.

The Department of the Environment designs and implements the Australian Government’s policies and programmes to protect and conserve the environment, water and heritage and promote climate action. 

New South Wales

Independent Transport Safety Regulator

Responsible for NSW rail safety regulation.

NSW Government transport regulator.

Decision making for planning and policy is centralised in Transport for NSW. The organisation is responsible for improving the customer experience, planning, program administration, policy, regulation, procuring transport services, infrastructure and freight.

The Office of Transport Safety Investigations (OTSI) is an independent statutory body. Its head, the Chief Investigator, reports directly to the Minister for Transport.

OTSI was established as an independent body to investigate safety occurrences involving bus, ferry and rail transportation. The purpose of these investigations is to identify why an occurrence took place and make recommendations to prevent recurrence. To support this style of investigation, a 'just culture' approach is used.

Roads and Maritime Services (replacing Roads and Traffic Authority) is the NSW State Government agency responsible for:

  • Testing and licensing drivers and registering and inspecting vehicles.
  • Managing the road network to achieve consistent travel times.

The Department of Planning and Environment supports sustainable growth in NSW. 

  • Long-term planning for the State’s regions
  • Driving well-located housing and employment land
  • Assessing State significant development proposals, and
  • Ensuring the planning system is efficient and effective

Northern Territory

The Transport Group is responsible for the provision of safe, accessible transport infrastructure for Territorians and visitors to the Territory. This includes research, analysis, planning, economic evaluation and policy development service. The group provides urban public transport services in Darwin and Alice Springs and dedicated transport services for students in the Northern Territory.
The Department of Transport provides safe, efficient and ecologically sustainable transport systems to meet community and NT Government needs. It is responsible for:
  • Public transport
  • Road transport
  • Transport safety
  • Road network management
  • Transport assets
  • Transport policy
Department of Transport - Road Safety
The Transport Safety Division of the Department of Transport NT provides road safety education and awareness programs and implements road safety reforms including support to the Northern Territory Road Safety Coordination Group in the provision of strategic advice.
Tourism NT
Travel the Northern Territory and experience the Australian Outback. Enjoy Darwin, Kakadu National Park, Uluru/Ayers Rock, aboriginal culture & more.


The Department of Transport and Main Roads assists local government-owned transport operators, private bus and ferry operators, taxi and limousine companies and regional air operators to develop efficient, sustainable and flexible transport services. 

Cooardinating the integration of south-east Queensland's publi ctransport system, to make public transport more relaible, flexible and easy to catch.
qconnect qconnect is a Queensland Government initiative providing improved public transport and greater connectivity and accessibility of services throughout regional, rural and remote Queensland. In addition to qconnect, there are a range of options for getting around towns and around Queensland.
Department of Infrastructure, Local Government and Planning Delivers infrastructure and planning services to communities across Queensland. Supports strong, sustainable and resilient local governments, along with community planning, asset management and financial management to deliver improved capability.

South Australia

The Department of Planning, Transport and Infrastructure has diverse responsibilities in relation to transport system and services, energy policy and regulation, and infrastructure planning for South Australia. The department's activities contribute significantly to South Australia's Strategic Plan.

The Department for Communities and Social Inclusion works with people who may be poor, vulnerable, at risk of harm or isolated, to connect them to choices and opportunities. The Department works with other agencies and provides direct services in housing, ageing, child protection, youth justice, disability, anti-poverty, adoptions, community services and domiciliary care.

Operates and coordinates Adelaide's public transport system.

  • To increase the use of public transport to 10 percent of all passenger journeys by 2018.
  • Improve the quality and frequency of public transport to attract patronage, enhance social inclusion and improve the environment.
  • To make better use of current public transport assets.
  • Integrate public transport with urban development to facilitate its use and to enhance urban amenity.
  • Give priority to public transport over other road users.
  • Facilitate the introduction of improved and increased services.


Department of State Growth - Transport

Transport is part of the newly formed Department of State Growth.

Transport seeks to provide a transport system for Tasmania that is safe, recognises the needs of the community and helps to enhance economic development.
State owned, passenger transport company.


The Department of Economic Development, Jobs, Transport and Resources was established by the Victorian Government on 1 January 2015.

The government created the department to bring together many of the key functions that drive economic development and job creation across Victoria. These include transport and ports, energy, investment attraction and facilitation, trade, innovation, regional development and small business, together with key services to sectors such as agriculture, the creative industries, resources and tourism.

The department supports nine ministers, spans 13 portfolios, and operates 87 sites in Victoria and 18 offices around the world.

Public Transport Victoria (PTV) is a statutory authority that manages Victoria’s train, tram and bus services. 

It provides a single contact point for you to gain information on public transport services, fares, tickets and initiatives.

The Public Transport Ombudsman has been established as a free, confidential and impartial alternative dispute resolution scheme available to people who use or are affected by the public passenger transport services, or public transport-related activities of the public transport operators.
 Vic Roads VicRoads plans, develops and manages the arterial road network and delivers road safety initiatives and customer focused registration and licensing services.
Department of Environment, Land, Water & Planning DELWP is tasked with creating liveable, inclusive and sustainable communities.

Western Australia


The Public Transport Authority (PTA) is responsible for the following transport services:
  • rail, bus and ferry services in the metropolitan area (Transperth);
  • public transport services in regional centres;
  • coach and rail passenger services to regional areas (Transwa); and
  • school buses.In addition to these transport services, the PTA is responsible for designing and building transport infrastructure.

Department of Transport

The Departments key focus is on operational transport functions and strategic transport planning and policy across the range of public and commercial transport systems that service Western Australia.

Department of Planning

The Department of Planning creates liveable communities to enhance quality of life for all Western Australians – now and into the future.
Transperth Transperth is part of the State Government's Public Transport Authority (PTA), and is the brand name through which the Western Australian Government provides public transport services in the Perth metropolitan region. This includes Perth's public buses, trains and ferries.
TransWA TransWA is part of the State Government's Public Transport Authority (PTA) and is the regional Western Australia public transport services.
School Bus Services
SBS is part of the State Government's Public Transport Authority (PTA) and is responsible for providing eligible rural students and students with special needs, free transport assistance to and from school on contracted ‘orange’ school buses. These services are critical to ensure students are able to attend school.

Australian Capital Territory

Transport Canberra

From 1 July 2016, the ACT Government’s new single public transport agency will be known as Transport Canberra. Transport Canberra will ensure that buses and light rail are integrated with each other, and with other forms of transport including taxis, cycling and walking. It will also encourage innovative approaches to driving, parking and traffic management.

The Environment and Planning Directorate 

The Environment and Planning Directorate consolidates ACT planning with a strong commitment to respond to climate change and protecting the environment.

The Directorate was established to:

  • plan for Canberra’s future growth to a fully sustainable city and economy
  • enable a dedicated and clear focus on meeting the challenges of climate change
  • enact the Government’s vision to become the solar capital of Australia

Government Publications

This section is currently being updated

Government Acts and Regulations

This section is currently being updated

Government Environmental Legislation

This section is currently being updated

By visiting this website, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted you agree to be bound by the following the full terms of the OzeBusDisclaimer.
If you do not want to be bound by our the terms of our Disclaimer your only option is not to visit, view or otherwise use the services of the OzeBus website. Read the full OzebusDisclaimer.

Copyright © 2014 Bus Industry Confederation Inc. All rights reserved Terms | Contact Us